That may sound funny to a lot of people, but it’s true. Before I ever get on my computer to “design” something, I always start by jotting down ideas on a piece of paper.

The great thing about pencil and paper is that it’s a visual extension of the brain, and it can capture ideas just about as fast as I can think of them. Contrary to belief, most designers (should) spend most of their time thinking and concepting.

It is great to be able to write down a word list really fast, or scribble out a quick drawing of whatever it is I am designing could look like. It is a great way for me to get all of my bad ideas out of my head. In fact, I carry a Moleskine that I have affectionately called my Fail Book. Almost everything I put in it is a failed attempt or idea pertaining to a project. But, all it takes is one idea, one simple sketch to make everything click.

My Fail Book is where I sketch out scads of images for logo ideas, or draw countless sitemaps and wireframes. It’s where I take notes on things I like and don’t like. It’s where I can look at something fast, make a decision on it and then move on. Projects always start off rough, but it is cool to see through simple sketching a thought process take shape. Ideas become more thought-out, sketches look cleaner and more refined. Everything comes together.

Adobe products are great, and my new 17″ MacBook Pro is amazing to look at. In the end, they make my projects look great, but it’s not where they take shape.

Things get too meticulous on the computer. It is too easy to get hung-up on little details such as pixel size and exact angles. It is a waste of time to design on the computer only to realize after all the effort of making it “perfect” that the idea or concept doesn’t work.

I heard a song one time, can’t remember it for the life of me, but the lyrics were “you don’t know where your going ’til you get there.” While that may be true in life, it is a very dangerous path to take when working on a design. I love knowing where I am going when I get on the computer.

Design is process. There are many steps that must be taken to make the end product look good and work to perfection. It is nice to have a solid place to start every time.

Cheers!

Kyle

I’m grateful to the leadership at Steketee Greiner and Co. for their encouragement with my interest in engaging the community; ever since I joined the company in January I’ve been encouraged to grow not only as a professional but as a community leader as well. My interests carried over from my leadership position as Chair of Ad 2 West Michigan’s Public Service Campaign for Wealthy Street Theatre, located in East Grand Rapids and blossomed into opportunities with assisting Grand Rapids Whitewater (GRWW) as well as the Cool Cities/Cool Connections outreach program.

Over the last two months I’ve had the opportunity to provide guidance to young adults who graduated or were in high-school in the Ionia School District. It involved touring their town, giving feedback on marketing efforts the young adults had in place to encourage safe driving, meeting with city leadership officials in Ionia and then letting them see the Grand Rapids. After an hour with Mayor George Heartwell and Third Ward Commissioner Elias Lumpkins, we ended the experience by helping the young adults paint bus shelters by Veterans Park, downtown; it was a great way to let them leave a short term legacy of how Grand Rapids looked through their eyes.

During the one hour with city leadership we had a great discussion about some of the Mayor’s passions for community involvement. One of these was the Mayors’ Grand River Cleanup; this event has been such as success, they’ve had to switch the title from Mayor’s to Mayors’, as multiple cities began to participate and follow Grand Rapids in the efforts to clean the river. We were asked at our meeting to find a tangible way to message and or impact the community as a result of our time with city leadership; this post represents one of my steps to do just that.

It’s tough to walk away from the math of billable hours and trying to meet the bottom profit line for a business but there’s no math that can calculate every bit of good that comes from servicing in the community. On a personal level, you will learn to value yourself as an individual. On a professional level you gain the opportunity to become a leader in your community while networking with other passionate professionals that look to become the same leaders of change that you want to. From a marketing and PR standpoint, remember that you need to not only help the community but message that you’re helping as well. On the flip-side, you can’t just message and not help.

Knowing this, I hope you’ll enjoy this list of opportunities for community involvement:

• Contacting your local United Way is a great way to do find something to help out with; if you’re in Grand Rapids you’ll want to use this link: Heart of West Michigan – United Way.
• Grand Rapids locals can also find enjoyment with a weekend building houses for  Habitat for Humanity.

If you care about sustainability, here are a few links you may enjoy:

• A great way to help reduce storm water pollution is to install a Rain Garden. I did work with raingardens.org when I was attending Grand Valley State, they’re a very knowledgeable group of people and the website will get you started!
• West Michigan Environmental Action Council (or WMEAC for short) is the driver behind Rain Gardens of West Michigan and offer sustainability information/solutions from practical to in-depth.
• One that is near and dear to us at Steketee Greiner and Company is the Safe Water Team which works to benefit the humanitarian need for safe drinking water. We work alongside this team to provide ongoing strategy and support – there’s always room for more partners! Look at the team members to see examples of the great company of which you’d be joining.

Last, I invite young professionals to explore the Cool Cities project; I had a pleasure working with my fellow professionals, and I know you would as well.

Talk back to us over here at Steketee Greiner and Co., leave a comment or find us on Twitter @steketeegreiner. We look forward to hearing how you get involved with the community.

We’ll see you for Art Prize 2010!

I figured “designed”, but this question really stuck with me, and I’ll admit that I changed my answer after my initial reaction once I really began to think about it.

See, in design school, we are taught about iconic designers such as Paul Rand, Milton Glaser and especially Ivan Chermayeff & Tom Geismar. Their work (in specific cases) is thought to be iconic, and it really is. IBM, I Love New York and the NBC logos are perfect examples of what it means to be “iconic”. They are easily recognizable and more importantly—identifiable.

These logos, and many more, are so well designed. They are all simple, clever and unique. These are obviously the reasons they are iconic. I thought.

So many times in design school, and my early years of professional design (it will be two years in August), I wanted to design a logo or a wordmark that could stand up against Apple, Nike, McDonald’s and FedEx to name a few, but I wasn’t hitting the mark I wanted to hit, and I never understood why. My designs shared the same qualities as the “iconic” logos, but they never had that instant “pop” or emotional connection that the big brands all had.

That’s the key – big brands. And once I got to this conclusion, that’s when I changed my answer.

A logo doesn’t sell the product. It only identifies it. The (important word to follow) BRAND sells the product. But what is a brand? A brand is nothing more than a promise. It’s that emotional connection a consumer has with a company or product. It is what they come to expect. It is how they differentiate company from company and product from product.

The logo only identifies these connections, it doesn’t create them.

The brands, and subsequently, the logos succeed only because the product has stood the test of time. It is desirable to consumers because they have had, or know somebody who has (look at the designer talking about Social Media), a positive connection with the company or product. More positive connections = more sales = more $$ = bigger advertising spend.

The more I see the logo, the more recognizable it is and finally the more identifiable it becomes with the product or company.

So, with all that said, here’s a question of my own:

Assuming that iconic logos seem to be more the result of a big wallet, can a brand succeed in evoking emotion and making a connection without an identity? Can you fall in love with a faceless person if he or she is saying all the right things? I think we have a little “chicken or egg” conundrum here, and thoughts are welcome…

Cheers!

Kyle

In my professional development, before being an employee with SGC, I joined a local organization called Ad 2 West Michigan; in a year I was elected to the role of Chair of Public Service, where I have worked with my friend and professional club associate Ray Cashbaugh (Chair of Creative), as well as the handful of dedicated, to build our charity campaign for the Wealthy Theatre (located in East Grand Rapids).

Ad 2, a division of the AAF (National), is a club for young professionals in Advertising, Marketing, and Public Relations between the ages of 18 and 32. In light of my involvement, I had planned to join the AAF and Ad 2 for their National Conference in Orlando, Florida, as a representative of Ad 2 West Michigan even before my employment with Steketee Greiner; imagine my pride to represent not only Ad 2 West Michigan, but also a rapidly growing company driven by an innovative spirit. The passion I have for my relationship to SGC allowed me to network with professionals in the Advertising industry with a vigor that perhaps Seth Godin would be proud of.

At the conference, my already deep respect for the AAF’s role in my industry grew as I saw the number of clubs that had come to represent not only their industry, but also their hometowns, in an effort to learn, network and most importantly, have fun! On the young professional side, I was awed that leadership flew in from cities such as Denver; Washington DC; San Francisco; Madison and even as far away as Honolulu, Hawaii to support the conference for Ad 2.

During the week, one speaking engagement stuck out as specifically motivating. Gary Ware, an Ad 2 member and professional from the San Diego area (Ad 2 SD) led a workshop on how to use Social Media effectively for a club and graciously allowed me to attend (I even offered to Live Tweet with the #aafconference Hashtags). As a professional engaged in the emerging industries related to digital communications and Social Media I found that Gary and I had much in common with our views of Social Media. What interested me most from this talk was that Gary had inspired a room of ‘traditional’ Advertising professionals to engage both him and their peers in an attempt to learn and share successes.

Knowing the times I’ve seen advertising and thought “hey, Social Media could really help out here…” it’s fantastic to see traditional professionals looking to merge industries – even if the cutting edge hasn’t been their primary focus so far in their career.

So special thanks to Gary as well as the AAF National Conference, for reminding me that it’s not just about advertising, and it’s not just about Social Media – it’s about getting the consumer engaged with brands we promote to the extent that they are willing to not only purchase a product, but spread positive Word of Mouth (WOM) across their social channels (both offline and online). The added benefit of Social Media to a traditional advertising campaign comes from the ability to measure this WOM and determine ROI faster, and more affordably than traditional surveying alone.

For example: Tampax produced a very unusual (or is it revolutionary?) campaign about an adolescent named man named Zach who struggled with getting a period won best of show at the Addy’s; I can’t help but think that ‘Zach’s’ engagement through Social Media led him to not only win Best of Show but the loyalty of the consumers he engaged with in the digital landscape. You can view the official clip from the AAF [Here].

All in all, I’ve returned more passionate about my industry; it’s a pretty amazing world out there, and I hope to continue to share my passions around Social Media strategy, emerging technologies and Advertising (AAF/Ad 2 specifically!) in the near future.

In the meantime, don’t hold back. Love us or hate us – find us on Twitter: @stekteeegreiner.

And as always, if you’re looking to talk to us about our innovative views in this market, contact us through www.steketeegreiner.com.

Additional Links:

You can follow Gary on Twitter: @GaryWare

His Presentation is loaded  [On SlideShare]

Credits for the Tampax Campaign:

Tampax “Zack Johnson”

Agency: Leo Burnett, Chicago
WW Chief Creative Officer: Mark Tutssel
Chief Creative Officer: John Condon
Executive Creative Director: Becky Swanson
Creative Director: Dave Loew, Jon Wyville
Copywriter: Dave Loew
Art Director: Jon Wyville

Post by: Andrew Rushmore

]]> http://blog.agent-x.com/2010/06/passion-for-advertising-is-becoming-passion-for-social-media/feed/ 0 http://blog.agent-x.com/2010/05/sweet-wom-chicago/ http://blog.agent-x.com/2010/05/sweet-wom-chicago/#comments Wed, 19 May 2010 18:07:33 +0000 david http://blog.agent-x.com/?p=651

It’s that time of year again, the birds and bees are out and about making whoopie, and in the bustling metropolis of Chicago the Word of Mouth Marketing Association is preparing to welcome all (including a few of us from SGC) attending the 2010 School of WOM at Swissôtel Chicago, May 24-26.

The reason I say all this is to shamelessly promote the event and to encourage anyone in the industry that hasn’t signed up to attend to do so if you can. We’ve been involved with WOMMA for almost a year now, and the School of WOM is a “shouldn’t be missed” event, if you’re at all into WOM marketing. In addition to presentations by some of the leading voices from some of the world’s biggest brands on their approach to WOM, there will be a number of great discussions around creating sustainable word of mouth campaigns, how to measure the effectiveness of your efforts and more – much more than this simple post can hope to contain.

So, to all you WOMites out there, get registered, jump on your plane, train or automobile and make your way to Chicago. The weather is nice this time of year, the food is great and I’m sure we’re all going to walk away in an enlightened state of mind.

David

As we began to monitor conversations around the initiative and the participating cities in the digital landscape, several cities stood out as clear leaders. These leaders had over ten thousand Facebook fans alone, with some breaking twenty and even thirty thousand. Pictures, tweets, blog posts, videos and more all supported the digital media presence of active cities, showing how very hands on participants became – fiber became a catalyst for community growth in cyberspace and beyond. And I say beyond, and this is a key learning for everyone, because the cities that controlled the largest share of digital voice were those that not only pulled together strategies for deploying digital media but carried it through to PR and experiential activities as well.

As Google’s March 26th deadline loomed closer we monitored even more excitement online as many cities saw last minute increases to their fan bases. This was likely tied to the flood of nationally recognized events various cities used for promotion, as well as the effect of word of mouth and the variety of media coverage that backed the buzz around Google’s fiber initiative.

So here we are, just over a month since the fiber ‘storm’ passed. It’s been interesting to watch how conversation around the initiative in the digital landscape waned. The leaders in the Facebook space continued to grow, but each added just a few thousand fans since the deadline. And many of the cities vying for Google’s fiber have seen a significant drop in their online conversation since the deadline for the RFI. Basically, Google thanked everyone for applying and relegated share of online voice to its position in its decision making process, and, for the most part, most participants gradually stepped back their efforts. Really, the only major additional event since the close of the application process happened on April Fool’s Day (April 1st) when Google changed its site name to ‘Topeka’ as a tip of the cap to Topeka, Kansas which changed its name to ‘Google, Kansas’ as part of its campaign.

What is surprising is how little uproar there appears to be from all of the cities that invested a great deal of time and money in participating in this initiative. We were expecting to find a good of negative sentiment against Google for not choosing a city faster and leaving America waiting with no clear date on when the selection would be made. With the large number of content contributors in cities such as Grand Rapids, Duluth, Topeka, Greenville (South Carolina) and Pittsburgh, one could draw the logical conclusion that a high number of comments and negative content speaking out against Google would appear in the digital space, or at the very least, the conversations would intensify generating more content around their desire for Google’s fiber broadband. But that isn’t the case. Something more interesting is happening: there are new initiatives being driven by cities that submitted applications to Google focused on creating local support for broadband fiber lines, regardless of what decision Google makes. That’s an interesting twist and a really brilliant example of how powerful WOM can be. In this instance, though Google created the initial groundswell, generating a mass of interest on a large scale, the bit of subject matter seems to be of greater interest than the actual Google campaign itself. That sounds like it should naturally be the case, but think about it. This is a solid example of WOM being used to sell a simple, good idea. I like to think that even if Google never intended to pull the trigger on installing broadband fiber anywhere, the awareness for the technology that this campaign raised would justify the investments.

To illustrate what’s currently happening, on April 15th “Google Island” (Sarasota, Florida’s Facebook page) posted:

“Due to the overwhelming support and momentum from the community…our leadership at city and county are putting together a team of key people to continue to push a broadband agenda.”

It sounds like Sarasota is pretty committed to fiber broadband (whether it’s from Google or not). That begs the question: did the mayor really need to jump into a shark-tank to spark activation with consumers? The honest answer is maybe. We tracked spikes in online conversation and activity around events such as the Google, Kansas rename, Duluth’s idea of renaming all firstborns Google and many other similar events that all certainly raised awareness for the fiber initiative and educated consumers on the value of having it available throughout their respective cities. The question now shifts from “How do we get Google’s attention?” to “How do we develop a strategy that will take the online interest generated by awareness for broadband fiber and translate it into something tangible for our community?”

Two people seem to be addressing that question. Jay Ovittore and Craig Settles started an initiative to carry the momentum of Google Fiber into something tangible by supporting communities and their leaders as they try to create fiber broadband on their own, without ‘winning’ fiber from Google. You can get more information on Communities United for Broadband here.

In another initiative that has popped up after Google’s deadline for RFIs had passed, Greenville, (South Carolina) has taken the initiative to make a website where people can vote for cities which they feel are most deserving of being awarded Google’s fiber. Not surprising, Greenville’s enthusiasm, which has been constant throughout the submission period, earned their city over 300,000 votes on the site. However, Asheville, North Carolina recently took the lead with over 400,000 votes. Duluth, Minnesota came in ‘third’ with over 12,000 votes with other cities on the list having far fewer votes, but the ‘ranking’ is open until May 6th.

The initiative is a great vehicle to continue to generate awareness, but there are questions as to how this site will ultimately contribute to getting broadband fiber connectivity. However it plays out, it will need to generate an opportunity outside of the Google initiative, because according to Greenville Online, a South Carolina news outlet, Google’s Product Manager Minnie Ingersoll said, “To be clear, our decisions will be based entirely on the responses and data we’ve gathered for our Request for Information.” She added, “This web site is not authorized by Google.” But the brains behind Greenville’s efforts thus far have been diligent, and it seems likely that they’ll look to create an angle to position their cause.

So where does all this leave us? Shark tanks, babies named ‘Google’ and more brought us to here, and now all the people who put so much time and energy into their efforts on behalf of their respective cities are playing a waiting game while Google decides how they want to proceed. And yet, many of the people involved in all of this don’t seem content to wait and are now turning their efforts toward picking up the broadband fiber torch independently of any help from Google and continuing their local groundswells in pursuit of what they set out for – better connectivity.

No matter how things turn out, the most relevant insight in all of this is that a good idea is a good idea (high speed broadband fiber connectivity), and if you craft a solid strategy for communicating its value proposition (like Google did), people will take ownership of the idea and respond. And regardless of who owned or owns the share of voice online for this initiative and ultimately who Google chooses to work with to install Google Fiber, this campaign is a fantastic example of how effective (and ineffective) traditional and non-traditional communications can be used together to not only generate awareness, but to inspire whole communities and affect real change.

On that note, and based on Google’s post on its official blog that it will be making its selection “…by the end of the year,” we have decided to take a step back from our weekly reports, evaluate the number of cities participating in online efforts around the initiative to make sure that we have the most inclusive list possible and then resume our efforts on a regular basis until Google makes its final decision. Again, we’re not saying in any way that Google is using online share of voice as a factor in its decision making process, but we still want to make sure that everyone knows who the top contenders are around this metric and what they are doing to try to get Google’s attention online. And given Google’s tip of the cap to Topeka today, the question has to be asked: does it hurt to go out of your way a bit to stay top of mind in the digital world?

So, look for our next report sometime in April, and thanks to everyone who continues to send in insights and requests on behalf of your city – we are taking as much relevant information into account as we can. In the meantime, make sure you continue to include your city in your tagging strategy, as we’ll continue to base our search for data on the participating cities, and please don’t hesitate to email me at david.greiner@sgandco.com with questions, concerns and anything else I should know is going on in your world.

Finally, and this is way past due, thanks to Martin at Zettaphile for his efforts in compiling the original list of Google fiber cities on his blog. It was our starting point.

Thanks and again, best of luck to everyone!

David

Below is the second in our series of reports ranking the online share of voice for the cities participating in the Google fiber initiative.

This report updates our initial metrics based on the insights we’ve collected from our research, which includes all of the direction submitted through blog comments on our first report and emails we’ve received directly. And on that note, thank you to everyone who took the time to contribute to this research on behalf of your city. As we hope we’ve shown in these reports, active participation is essential to any good online efforts, and yours is much appreciated.

Please note that if your city did NOT make the top 10 in our report, it is no indication that you are in any way not competitively positioned in the initiative. Again, Google has multiple factors in their decision making process, including how interested a community is in working with Google, community support, local activities, needs and resources, approved construction methods, local regulatory issues and area broadband speeds. And though most participating cities assert that online interaction in their campaigns will increase the chances of favorability in their selection, ultimately Google will decide which factors are most relevant.

The second report is available for download here. Just click on the image below.
And please reach out to us through the comments below or by email to david.greiner@sgandco.com if you have any questions or comments on the information and insights we’re presenting.

Download Media Kit (6MB ZIP)

With all of that said, our next report will cast a broader net in hopes of pulling in some of the disparate Facebook pages and other digital channels that need to be included for participating cities to be accurately analyzed and ranked. We will also be including some insights along the line of what I’ve explained above.

In the meantime, thanks to everyone taking the time to comment. Please continue to contribute any data that may be relevant to our efforts and tune in late next week for the next report.

Good luck everyone, and keep the conversations going. We’ll be monitoring.

David

With community events for Google’s fiber initiative beginning on March 19^th and the growing level of online community involvement that’s building here in Grand Rapids, we put together the first in a series of reports measuring the digital conversations and online efforts surrounding the participating cities looking to have Google’s hyper-speed fiber communications lines installed, creating a rank of the top 10 candidate cities by share of the total conversation happening around the initiative online.

This first report ranks the aspiring cities by share of total number of mentions in conversations happening between February 15 to March 17 on digital media channels, and we’ll continue to publish reports weekly showing the collected digital efforts and rankings of the top 10 cities until Google makes its final choice.

Google has multiple factors in their decision making process, including how interested a community is in working with Google, community support, local activities, needs and resources, approved construction methods, local regulatory issues and area broadband speeds. Most participating cities assert that online interaction in their campaigns will increase the chances of favorability in their selection by Google, and we’ll be presenting the data and insights that will ultimately show how important a factor online share of voice is in the process.

The first report is available for download here. Just click on the image below. And stay tuned for additional reports in the coming weeks.

UPDATE: As we continue our research and measurement for our next report, we’ve noticed that some cities’ online efforts are being conducted around nicknames relevant to their campaigns or local communities, rather than the direct name of the city (Ann Arbor and Sarasota, we’re looking at you!). Based on this, we’re filtering at more detailed levels to make sure we’re capturing that information and reporting accurately. We invite any city involved in the initiative NOT directly using their name for their online efforts to reach out to us (either through a comment below or through our Twitter feed – @steketeegreiner) with any specific search terms to make sure that we have your city represented properly.

Thanks! David